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#1 23-06-2019 09:13:33

Artemis
Membre
Registered: 23-06-2019
Posts: 1

Unexpected Invoice

Yesterday, while searching for a Web hosting option, I created what I thought was a free account here. This morning, I received an invoice for €80! I saw that I had apparently chosen the pack 10 go? As I have not used my account at all (I might have clicked a few buttons on the administration page), I wonder if there is a way to simply delete my account (and not pay)?

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#2 23-06-2019 12:30:11

@Cyril
Staff
From: Paris
Registered: 06-02-2007
Posts: 5,666
Website

Re: Unexpected Invoice

Hello,

Don't worry, mistakes happen, we'll delete the invoice for you. Can you please downgrade to a free (100MB) account (in the Accounts section) and then open a support ticket to ask us to delete the invoice?

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